Report It
Reported
Investigated
Concluded
Location

Report a pothole

If you consider this to be dangerous or an emergency, please call us on: 01296 382416 (9am-5.30pm Mon-Thurs 9am-5pm Friday) or 01296 486630 (out of hours and weekends). Otherwise, by submitting the report online, we will deal with it in line with our agreed timescales.

Use this map to find the location of the pothole. The next map allows you to drop the marker.

Search options

Use the following options to find the location:

Search

Click ‘Yes’ to proceed to step 2 where you can pinpoint the location of the pothole on the road

Yes
Place

Locate the pothole on the map

Click on the road where the pothole is.

Change location

Pothole placement

Once you are satisfied with the placement marker on the map, please proceed to the next step.

Road: (change)

Next step
Size

Estimate the size of the pothole

Drag the corner arrow to increase or decrease the size of the pothole.

Pothole

Pothole size

Adjust the settings below:

cm across

Next step
Position

Where is the pothole?

Drag and drop the pothole to find its position on the road.

Pothole position

To help pinpoint the location of the pothole, please adjust the settings below:

Next step
Depth

Estimate the depth of the pothole

Move the arrows to estimate the depth.

Do not stand in the road

Pothole depth

Adjust the settings below:

cm deep

Next step
Photo

Upload/take a photo of the pothole

Please only take a photo if it is safe for you and other road users to do so. Do not place yourself or others at risk. Adding a photo is non-essential and all reported problems are inspected. (supported file types: jpeg and PDF only)

Browse file/take photo

or

Skip this section

Tips for taking a photo

Try to take a complete picture of the pothole with some surrounding area.

Photo loaded

Next step
Summary

Summary of the report

Below shows the information you have provided about the pothole. Click edit if you want to change any of the information:

Location

edit Road

Size

edit Pothole Est. size: 17cm across

Position

edit In the middle of a car lane

Depth

edit Est. depth: 0cm deep

Submit report to us

Add this report to our system:

Would you like to be kept up-to-date?

(Once submitted, you will receive a reference number for your report on the next page which you can use to track the problem)

NoTell

Thank you for your time

You have decided not to submit the pothole to us.

Go back and submit the pothole.

About potholes

A pothole is a type of failure in an asphalt pavement, caused by the presence of water in the underlying soil structure and the presence of traffic passing over the affected area.

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NoFurther

Please call us

This pothole cannot be reported online.

Please call us on XXXXX XXXXXX immediately.

Or go back and readjust pothole attributes.

About potholes

A pothole is a type of failure in an asphalt pavement, caused by the presence of water in the underlying soil structure and the presence of traffic passing over the affected area.

Back to transport webpages